Family Navigator for Future Ready Initiative: Family Mentorship Program

Open for Multi-Faith Family members

  • Canada
  • Future Ready Initiative
  • Listing expires on Thursday, 15 April 2021 at 03:24 (UTC)
About the Program
The Future Ready Initiative is an institutional response to  changes facing the Jamat in Canada, and those with whom the Jamat lives.    
The Program responds to four inter-related needs within the Jamat:  
1. Family mentorship;  
2. Future of Work;  
3. Mental health; and  
4. Youth mentorship and leadership development.  
 In common across all programmatic responses to these four pillars, the program relies on the dual concepts of professional navigation and individual agency. 
About the Role
The Family Navigator will offer extensive, direct one-to-one support to build a plan and identify access to resources. He/She will help navigate systems that might appear as roadblocks to connecting or receiving the necessary supports. 
 Family Navigators will primarily focus on: 
  • Assessment: Conduct comprehensive assessments and build individual/family  plans by providing a tailored approach to addressing specific needs and goals for each individual/family. 
  • Plans of Care: Establishes a plan in collaboration with the individual/family that are individual centered and holistic. Monitor and evaluate plan at regular intervals to ensure sustainability and assess changing intervention needs  
  • Navigation: Supports and connects families to resources, supports system navigation, identify system gaps, and engage the community and external stakeholders to fill those gaps.  
  • Guide: Provide expert guidance to individual/family and volunteers in identifying and procuring support and services. 
  • Document Writing: Demonstrates skills in report writing and documentation  
  • Counselling: Helps individuals identify personal interests and life goals. 
Reporting to the Family Mentorship National Lead, Family Navigators can be based anywhere in Canada. This is a one-year commitment and candidate must undergo a background check (Vulnerable Police Reference Check Clearance (VSS). The candidate(s) must be registered with their regulatory/licensing body. Fluency in speaking/writing English and French (as an asset). The candidate(s) must be available for regular weekly meetings.  

About You
  • Preferred: Undergraduate degree in Social Sciences (Social Work, Counselling Clinical Psychology) or Health Sciences (Nursing, Pharmacy) and/or equivalent combination of training, education and experience 
Professional and Jamati Experience 
  • Required: Minimum 2-year front-line experience in community-based work ideally in the area of outreach, referrals, providing information and group facilitation, and one on one support to high needs individuals;  
  • Preferred: Minimum 1-year experience working with and coaching volunteers 
  • Preferred: Experience working with low-income, multi-racial, multi-lingual newcomer/ immigrant communities.  
  • Preferred: Familiarity with the Jamati Institutions (in Canada or elsewhere) and understanding of how to drive delivery within the distinct institutional framework across multiple stakeholder groups 
Personal Competencies 
  • Action Oriented: takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm. 
  • Ability to manage ambiguity – Operates effectively, even when things are not certain or the way forward is not clear; is proactive and solution oriented. 
  • Collaborative – builds partnerships and working collaboratively with others to meet shared objectives.  
  • Demonstrates Empathy and Motivation – ability to motivate individuals to understand their strengths and help them find confidence in their own ability.  
  • Effective Communicator – ability to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences 
  • Interpersonal Savvy – relating openly and comfortably with diverse groups of people.  
  • Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations. 
  • Instills Trust – Gaining the confidence and trust of others through honesty, integrity and authenticity. 
Time Commitment
  • 5 hours/week
  • 1 January 2021 to 31 December 2021


If you are not part of an Ismaili family or prefer not to identify, feel free to leave this blank.

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His Highness Prince Aga Khan Shia Imami Ismaili Council for Canada
The Ismaili Centre
49 Wynford Drive
Toronto, Ontario M3C 1K1
Tel: +1 (416) 646-6965